HCI in Business, Government and Organizations - Program

S031: Gamification and Persuasive Systems
Chairs: Samuli Laato, Nannan Xi, Marigo Raftopoulos, Finland; Jeanine Kirchner-Krath, Germany

• Developing Gamification Strategies to Reduce Handling Damages in High Precision Production Environments
  David Kessing, Manuel Löwer, Germany
  
• Designing Inspiration: A Study of the Impact of Gamification in Virtual Try-On Technology
  Sebastian Weber, Bastian Kordyaka, Marc Wyszynski, Bjoern Niehaves, Germany
  
• Virtual Reality for Home-Based Citizen Participation in Urban Planning – An Exploratory User Study
  Martin Guler, Valmir Bekiri, Matthias Baldauf, Hans-Dieter Zimmermann, Switzerland
  
• From Use To Value: Monitoring the User Adoption Journey
  Marvin Heuer, Philip Ostermann, Germany
  
• Investigating Consumer Attitudes Toward Recessive Advertising in Short-Form Videos
  Xiaoliang Fu, Lili Liu, Siyi Liang, Zipei Ling, Xiarui Qian, Zhewei Mao, P.R. China
  

S092: Consumer Behavior, Work Models, and Business Operations
Chair: Jung Joo Sohn, United States

• Sustainable E-commerce Marketplace: Reshaping Consumer Purchasing Behavior Through Generative AI (Artificial Intelligence)
  Jung Joo Sohn, United States; Nickolas Guo, Taiwan; Youri Chung, Korea
  
• A Bibliometric Approach to Existing Literature on Teleworking
  Jorge Cruz-Cardenas, Carlos Ramos-Galarza, Ecuador; Ekaterina Zabelina, Olga Deyneka, Russia; Andres Palacio-Fierro, Ecuador
  
• EV Explorer 2.0: An Online Vehicle Cost Calculator for Gig Drivers Considering Going Electric
  Angela Sanguinetti, Kate Hirschfelt, Debapriya Chakraborty, Matthew Favetti, Nathaniel Kong, Eli Alston-Stepnitz, Angelika Cimene, United States
  
• The Innovation Generated by Blockchain in Accounting Systems: A Bibliometric Study
  Javier Alfonso Ramirez, Evaristo Navarro, Joaquin Sierra, Colombia; Johny Garcia-Tirado, Canada; Rosmery Suarez Ramirez, Carlos Barros, Colombia
  
• Toward an Interdisciplinary Method for Ecosystem Architecture-Guided Regulatory Reasoning
  Fabian Burmeister, Christian Kurtz, Germany
  

S122: Business, Government, and Organizations in the Age of AI, Virtual Design, and Social Commerce
Chair: Kaiyan Zhu, Australia

• Assessing the Influence Mechanism of Media Richness on Customer Experience, Trust and Swift Guanxi in Social Commerce
  Kaiyan Zhu, Caroline Swee Lin Tan, Tarun Panwar, Australia
  
• Research Status and Trends of Virtual Simulation Technology in Clothing Design
  Zichan Wang, P.R. China
  
• Professional Digital Well-being: An In Situ Investigation into the Impact of Using Screen Time Regulation at Work
  Katrin Gratzer, Stephan Schlögl, Aleksander Groth, Austria
  
• Research on Solving the Problem of Children's Doctor-Patient Relationship from the Perspective of System Theory - the Example of Children's Medical IP "Courageous Planet"
  Cheng Peng, Yajie Wang, P.R. China
  
• Equipping Participation Formats with Generative AI: A Case Study predicting the Future of a Metropolitan City in the Year 2040
  Constantin Von Brackel-Schmidt, Emir Kucevic, Stephan Leible, Dejan Simic, Gian-Luca Gücük, Felix N. Schmidt, Germany
  

S172: HCI in Digital Marketing, Digital Commerce, and Omnichannel Settings
Room: Fairchild
Chairs: Martin Stabauer, Andreas Auinger, Werner Wetzlinger, Austria

• Exploring the Impact of Virtual Influencers on Social Media User's Purchase Intention in Germany: An Empirical Study
  Silvia Zaharia, Jasmin Asici, Germany
  
• Influence of Streamer Characteristics on Trust and Purchase Intention in Live Stream Shopping
  Franziska Grassauer, Andreas Auinger, Austria
  
• The Impact of Virtual Shopping Presentation Modes on Consumer Satisfaction and Purchase Intention
  Tzuhsuan Chen, Yinghsiu Huang, Taiwan
  
• Are Dark Patterns Self-Destructive for Service Providers?: Revealing Their Impacts on Usability and User Satisfaction
  Toi Kojima, Tomoya Aiba, Soshi Maeda, Hiromi Arai, Masakatsu Nishigaki, Tetsushi Ohki, Japan
  
• Exploring Segmentation in eTourism: Clustering User Characteristics in Hotel Booking Situations Using k-Means
  Stefan Eibl, Robert A. Fina, Andreas Auinger, Austria
  
• Blockchain for Food Traceability - Consumer Requirements in Austria
  Robert Zimmermann, Magdalena Richter, Patrick Brandtner, Austria
  

S186: Service Design in Business
Room: Fairchild
Chairs: Yi-Cheng Ku, Yu-chen Yang, Taiwan; Martin Stabauer, Austria

• Predictive Analysis for Personal Loans by Using Machine Learning
  Hui-I Huang, Chou-Wen Wang, Chin-Wen Wu, Taiwan
  
• Application of Machine Learning in Credit Card Fraud Detection: A Case Study of F Bank
  Yuan-Fa Lin, Chou-Wen Wang, Chin-Wen Wu, Taiwan
  
• Keyword Effectiveness in Textile Product Sales Performance: A Case Study of the Shopee Website
  Pei-Hsuan Hsieh, Ambrose Phong, Taiwan
  
• Video Banking Adoption and Challenges: A Focus on the Austrian Market
  Martin Stabauer, Bernd Zeller, Austria
  
• Evaluating the Usability of Online Tools During Participatory Enterprise Modelling, Using the Business Model Canvas
  Anthea Venter, Marne De Vries, South Africa
  
• A Multimodal Analysis of Streaming Subscription
  Yi-Cheng Lee, Yu-chen Yang, Yen-Hsien Lee, Tsai-Hsin Chu, Taiwan
  

S199: HCI in Business and Organizations
Room: Georgetown West
Chairs: Fiona Fui-Hoon Nah, Hong Kong; Robbie T. Nakatsu, United States

• Explainable AI in Machine Learning Regression: Creating Transparency of a Regression Model
  Robbie T. Nakatsu, United States
  
• ChatGPT and the Medical Industry: A Topic Modeling of Online Discussions by Medical Professionals
  Langtao Chen, Brenda Eschenbrenner, Youhong Hu, United States
  
• Designing for AI Transparency in Public Services: A User-Centred Study of Citizens' Preferences
  Stefan Schmager, Samrat Gupta, Ilias Pappas, Polyxeni Vassilakopoulou, Norway
  
• An Exploratory Study of Conventional Machine Learning and Large Language Models for Sentiment Analysis
  Cui Zou, United States; Jingyuan Cai, Hong Kong; Langtao Chen, United States; Fiona Fui-Hoon Nah, Hong Kong
  
• A Computational Aesthetic Design Science Study on Online Video Based on Triple-Dimensional Multimodal Analysis
  Kang Zhangguang, Fiona Fui-Hoon Nah, Keng Siau, Hong Kong
  
• Configurational Perspectives in Social Media Research: A Systematic Literature Review
  Kailing Deng, Langtao Chen, United States
  
• The Effects of Conversation Initiation Strategies in Human-aided Service Bots: The Role of Perceived Flexibility
  Xixian Peng, Mengru Yang, Lingyi Zhou, P.R. China; Xinwei Wang, New Zealand
  
• Understanding and Fighting Scams: Media, Language, Appeals and Effects
  Shuhua Zhou, Xiao Fan Liu, Fiona Fui-Hoon Nah, Simon Harrison, Xinzhi Zhang, Shanshan Zhen, Dannii Yeung, Janet Hsiao, Ray LC, Antoni Chan, Wang Xiaohui, Crystal Jiang, Fen Lin, Jixing Li, Andus Wong, Leanne Chan, Bert George, Ping Li, Hong Kong
  

S214: Digital Customer Interaction
Room: Georgetown West
Chair: Andrea Müller, Germany

• Digital Transformation in Banking – How do Customers Assess the Quality of Digital Banking Services?
  Andrea Müller, Annebeth Demaeght, Larissa Greschuchna, Joachim Reiter, Germany
  
• Requirements of People with Disabilities and Caregivers for Robotics: A Case Study
  Anke Fischer-Janzen, Markus Gapp, Marcus Götten, Katrin-Misel Ponomarjova, Jennifer Blöchle, Thomas M. Wendt, Kristof Van Laerhoven, Thomas Bartscherer, Germany
  
• A Study on Speech Emotion Recognition in the Context of Voice User Experience
  Annebeth Demaeght, Josef Nerb, Andrea Müller, Germany
  
• Virtual Reality: Curse or Blessing for Cultural Organizations and its Consequences on Individuals’ Intentions to Attend
  Kai Israel, Christopher Zerres, Germany
  
• Digital Trends Changing Solution Selling: An Overview of Use Cases
  Sabine Gerster, Germany
  
• UX-Optimized Lottery Customer Acquisition Processes through Automated Content Creation: Framework of an Industry-University Cooperation
  Diana Kolbe, Andrea Müller, Annebeth Demaeght, Barbara Woerz, Germany
  

S291: Emerging HCI/HAI Design and Evaluations
Room: Columbia1
Chair: Dezhi Wu, United States

• Enhancing Painting Exhibition Experiences with the Application of Augmented Reality-Based AI Video Generation Technology
  Yuexi Dong, P.R. China
  
• Designing XAI Chatbots to Enhance Learner Self-Efficacy in Education
  Jonathan Fu, United States
  
• Using ChatGPT to Automate Human Annotation Tasks: A Social Media Use Case
  Anthony Fu, United States
  
• Peering into the Algorithmic Cosmos: A Narrative Game for Demystifying Privacy Data Circulation
  Jingjing Zhang, P.R. China; Xiaoxiao Wang, Hong Kong; Huize Wan, Yuan Yao, P.R. China
  

S250: HCI Considerations for Business and E-Government Transformation in the Digital Age
Room: Georgetown West
Chair(s): To be announced

• IT Project Management Complexity Framework: Managing and Understanding Complexity in IT Projects in a Remote Working Environment
  Megan Rebecca Evans, Tevin Moodley, South Africa
  
• Virtual Influencers' Lifecycle: An Exploratory Study Utilizing a 4-Stage Framework of Planning, Production, Debut, and Retirement
  Joosun Yum, Youjin Sung, Yurhee Jin, Kwang-Yun Wohn, Korea
  
• An Investigation of Readability, User Engagement, and Popularity of E-Government Websites in Saudi Arabia
  Obead Alhadreti, Saudi Arabia
  
• The Implementation of Advanced AIS and the Accounting Data Quality: The Case of Jordanian SMEs
  Esraa Esam Alharasis, Abeer F. Alkhwaldi, Jordan
  
• Maturity Measurement Framework for Evaluating BIM-based AR/VR Systems Adapted from ISO/IEC 15939 Standard
  Ziad Monla, Ahlem Assila, Djaoued Beladjine, Mourad Zghal, France
  
• A Human-Centered Algorithmic Management Framework: A Literature Review
  Yunshan Jiang, Shixin Fan, Yifan Zhu, Long Wang, Kunhui Ye, Jia Zhou, Liangqing Zhang, Zhixiu Wang, Liu Wu, Pei-Luen Patrick Rau, P.R. China
  

S276: Human information interaction analytics and applications
Room: Georgetown East
Chairs: I-Chin Wu, Hai-Lun Tu, Taiwan

• LingglePolish: Elevating Writing Proficiency Through Comprehensive Grammar and Lexical Refinement
  Kai-Wen Tuan, Alison Chi, Hai-Lun Tu, Zi-Han Liao, Jason S. Chang, Taiwan
  
• China’s Evidence for the Determinants of Green Business Environment from a Dynamic fsQCA
  Hang Jiang, Yongle Wang, Jiangqiu Wu, Beini Zhuang, P.R. China
  
• Consumer behavior in electronic word of mouth: A bibliometric approach.
  Jorge Cruz-Cardenas, Parvaneh Saeidi, Ecuador; Ekaterina Zabelina, Olga Deyneka, Russia; Carlos Ramos-Galarza, Andres Palacio-Fierro, Ecuador
  
• STAR: A See-Through Augmented Reality Exhibit Showcase built for Transparent Display
  Aikaterini Gerakianaki, Emmanouil Zidianakis, Vassiliki Neroutsou, Anastasia Ntagianta, Ilia Adami, Stavroula Ntoa, Margherita Antona, Constantine Stephanidis, Greece