University of Split, Croatia
This tutorial introduces the field of acceptance and adoption of innovations and new technologies, addressing challenges and aiming to explain the relationship among users' perceptions, attitudes, and the ultimate utilization of technology. Various theoretical perspectives are briefly presented, all converging towards a common research goal: understanding the factors influencing user acceptance and explaining why certain innovations are well-received and adopted. The tutorial also presents actionable principles with significant potential to yield benefits when conducting individual studies in the field of technology acceptance and adoption. These principles will aid participants in customizing a vast body of knowledge to their specific objectives and application-oriented studies within a particular context.
The tutorial aims to bring together researchers, practitioners, and all interested participants, introducing them to the field of innovation and new technology acceptance. It also provides them with a methodical approach for conducting their own studies within the realm of technology adoption.
Andrina Granić is a professor at the Department of Computer Science, Faculty of Science at the University of Split, Croatia. She received degrees in Computer Science from the University of Zagreb, Croatia. Her research focus is on interaction design, user experience, technology acceptance and adoption, as well as technology-enhanced learning. She has authored over 150 peer-reviewed papers and is actively engaged, either as a coordinator or partner, in various national and international projects. She serves as the Croatian representative for the IFIP Technical Committee on Human-Computer Interaction and holds membership in the IEEE Computer Society.
A part of the Tutorial content is drawn from Andrina’s recent co-authored book “The Technology Acceptance Model - 30 Years of TAM” (Springer, 2024).